30-Day Return Window
We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return items within 30 days of receiving your order for a full refund or exchange.
Return Eligibility
- Items must be in unused, unworn, and resellable condition with original packaging.
- Personalized or custom items are not eligible for returns.
- If the item is damaged or defective, please contact us within 7 days of receiving the item.
Return Process
- Contact our customer service team at [email] to initiate a return. Please include your order number and reason for the return.
- Once your return is approved, we’ll provide you with return instructions.
- Ship the item back to the designated address. You are responsible for return shipping costs unless the product is defective or we made an error.
Refunds
Once your return is received and inspected, we will process your refund within 5-7 business days. The refund will be issued to the original payment method. Please note that shipping fees are non-refundable.
Exchanges
If you would like to exchange an item, please contact us to arrange the exchange process. You may need to return the original item and place a new order.
Defective or Damaged Items
If your product arrives damaged or defective, please contact us within 7 days of receiving your order with a photo of the issue, and we will either send a replacement or issue a full refund.